Learn How to SWYM with Us.
Say What You Mean Confidently.

About Us

With more than 30 years of media and corporate communications experience, our sectoral expertise is broad, spanning such fields as High Tech, Biotech, Sustainability, Education, Commercial and Mixed-use Development, and the Non-profit Sector.

Whether you’re looking to articulate your organization’s mission and values more clearly or establish yourself as a thought leader in your field, SWYM Communications has the expertise to get you there.

You’ve invested time, energy, and resources in developing your business and building your brand. Keep the momentum going with effective communication.

Take the first step and reach out for an introductory consultation.

Contact Us

What we do for you

We apply plain-language principles, focusing on:

1. Audience ID and communication purpose

2. Style guide and style sheet creation and review

3. Document/content structure

4. Expression quality (e.g., brand voice and copy tone)

5. Evaluation to meet diverse stakeholder needs

Test the waters or take a deep dive. Either way, it’s imperative for you to #saywhatyoumean every time you connect with an audience.

The SWYM Process

We tackle all of your communication projects following a systematic process.

Each key stage of that process will improve project-specific outcomes and empower you and your team to #saywhatyoumean confidently.

  • Outline your goals

    For a communication plan to be effective, it needs a clearly defined reason for being. As in the case of a marketing or sales strategy, outlining goals in simple jargon-free terms keeps you on track and increases your chances of success.

  • Assess and prioritize your needs

    We meet you where you’re at and help you identify strengths, weaknesses, and gaps. Together, we then prioritize your needs, an important step in developing a plan of action.

  • Review your options

    Based on your unique goals, timeline, and available resources, we explore various communication approaches. Whether you require document copy editing or annual report restructuring, we present plans that are grounded and easy to follow.

  • Deliver custom solutions

    Once we have clear goals, an order of priorities, and chosen strategies, we use writing and editing best practices to help you connect with your target audience(s). We always strive to achieve plain, on-brand, and jargon-free communication.

  • Power up your communication

    After delivering your custom solution, we conduct a full debriefing session during which we discuss possible additional tools, long-term strategies, and further support to ensure the effectiveness and sustainability of your audience engagement.

Our Practice

Before optimal communication can occur, all parties involved need to be seen, heard, acknowledged, and understood. Embedding communication practice in that context takes sustained mindfulness and effort, moving one to listen before speaking and reflect before engaging others. It is in that spirit that SWYM Communications acknowledges that it operates on the unceded ancestral lands of the səlilwətaɬ (Tsleil-Waututh), Sḵwx̱wú7mesh Úxwumixw (Squamish), and xʷməθkʷəy̓əm (Musqueam) Peoples, each with their own unique culture, language, history, and perspective. 

We are grateful to be near the ocean, mountains, and areas such as the Say Nuth Khaw Yum Park and Ch’ich eliwxih (Mount Seymour) that fuel our creativity and anchor us in our community and the environment of which Indigenous Peoples have been custodians since time immemorial. Our commitment is to actively seek greater understanding and knowledge of the history of what is now known as Canada so that we can become more aware of the origin and impact of the language we use, making it more respectful and inclusive, and enabling us to be more effective in helping you Say What You Mean, or SWYM, confidently.

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There is no communication that is so simple that it cannot be misunderstood.

Luigina Sgarro - management consultant